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Research Objectives

• To measure how effective was the program in terms of event management, presentation deliberation by key note speakers, quality of food and gift.

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Methodology

• Participated in 70 workshop and conducted face to face  interview (1050 samples) through random selection

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Output

• Study helped client to revisit entire program and to address the loop holes

MYSTERY SHOPPING

A local giant in building construction industry, wanted to evaluate the efficacy of the workshop held with stakeholders (Engineers, dealers etc.). In order to have an unbiased feedback, Luminaries conducted a mystery shopping study.